Frequently Asked Questions
Don’t see your question? Email us anytime.
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Not yet! When you place a reservation deposit, you are not signing up for a Shredder HAAS agreement. Instead, the reservation allows you to receive a Shredder earlier than the general availability in your area. Your refundable deposit secures your place in line to start Shredding as soon as it becomes available.
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We appreciate that you want to own a Shredder! However, Shredder utilizes incredibly unique nanotechnology, and we must protect the IP. We are excited to be able to offer it to you through a “hardware as a service” agreement.
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The Shredder will initially be available for lease exclusively to reservation holders in the US, with expected fulfillment starting in late 2025. Availability may vary depending on geography, industry, and the order in which reservations are received. Once you make a reservation, we will keep you updated on availability in your area. When the Shredder is available for lease, a representative will contact you to finalize your order.
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Yes, you can cancel your reservation at any point for a full refund. Simply submit your cancellation request via this form. Refunds may take up to 1 month to process. Once a reservation is canceled, the order of your reservation will not be retained, even if you re-submit.
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The Shredder effectively reduces the viable microbial concentration by 2 to 5 log10 (CFU/mL) per treatment. The result may vary due to the liquid composition and operating conditions. The Shredder is designed to treat “clean” (<5 micron suspended solids) beverages before packaging.
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Each reservation allows you to lease one Shredder system. If you want to lease multiple Shredder systems, you must make a separate reservation for each. If you aren’t sure how many systems you will need, please reach out!
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The Shredder is small, yet mighty. It is easily movable and can be repositioned for use and then stored away. We recommend at least 4’ x 6’ of floor space for the Shredder system.
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Qualified investors with reservations may receive priority access and be placed at the top of the reservation list.
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The Shredder features industry-standard 1.5" tri-clamp input and output fittings.
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Yes, serial treatment of your product with the Shredder will compound the CFU reduction of each pass.
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One configuration will be offered in the launch models.
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The Shredder was invented, designed, and engineered in Missouri. We assemble the Shredder in Missouri, USA from globally sourced materials.